Casino Universe joined the industry in 2020, stating that safety and enjoyment are at the top of their priority list. Licensed by Malta authority and equipped with a variety of helpful tools, this new online casino wants to ensure the maximum level of safety. Aligned with some of the most creative operators such as Yggdrasil, Play’N GO, Evolution, Betsoft, its lobby is home to the finest slots, table, and live games. This facility operates under Junic Partners, a group run by true professionals with plenty of experience. Can players expect out-of-this-world entertainment in Casino Universe? Does this operator offer stellar promotions with gigantic prizes? If you want all those questions answered, this is the place for you. Our team went on an intergalactic journey, paid a visit to Casino Universe, so stay with us to hear what we have discovered!
Upon making the very first deposit in this cosmos of entertainment, players have the chance to grab no less than 500 free spins. That’s the part of the Welcome package, designed to give punters an excellent boost for this interplanetary adventure.
These complimentary rounds are available in a couple of popular games (Starburst, Berry Burst, Piggy Riches, and Fruit Shop). They are credited in portions, 25 spins per day for 20 days, and they come with wagering requirements of 45x.
Furthermore, there’s 10% cashback on net losses in slot games every Monday. To participate in this campaign, a customer should NOT press “I don’t want to receive any bonuses”, which will signal the system to grant the cashback automatically every week.
Also, there are free spins every Wednesday for deposits of EUR 10 or higher, as well as a Friday Reload Bonus for all top-ups above EUR 30. Like the introductory package, these have to be played through 45x. those rounds have to be claimed and wagered within 24 hours, while reload is active for 14 days.
If you like to compete, have a go at the weekly marathon of tournaments, where numerous daily cash rewards await. This is part of Drops and Wins, so punters can enjoy spinning the reels of amazing releases such as Wolf Gold, Great Rhino Megaways, Sweet Bonanza, and more. There is no minimum bet. Any real money wager placed in any of the qualifying slots from the list counts.
Don’t forget to read Terms and Conditions, as numerous countries and a solid number of games are excluded from participating. You will also find that slots, video slots, and scratch cards are the only ones counting 100%, the other categories have 0% contribution.
Staring the reasons why one should join this space-themed online casino, the venue points out the Loyalty program among others. However, after carefully analyzing each and every corner of the website, we are sorry to say that we encountered no additional data related to this.
There will always be those in favor of land-based casinos, but one thing for sure, online gambling took entertainment to a completely new level. Developers were given limitless possibilities to explore versatile themes and mechanics, and we must say, they really manage to leave us speechless.
Casino Universe gathered some of the most creative minds, and their works of art are exhibited in its lobby. Those are:
You’ve seen the list of suppliers, which is more than enough to get the picture of what sort of slot games are found in the portfolio. There’s a huge variety of topics, enhanced with the most actionable features.
Here’s a brief preview for you:
Aside from the versatility of slot games, players can also find more than a decent selection of table games. Yggdrasil makes some of the most unusual BJ games such as Sonya Blackjack or Dr Fortuno Blackjack, but also offers sophisticated Golden Chip Roulette. Moreover, there is a couple of Casino Hold’em games, as well as Caribbean Stud.
Knowing that Evolution is in charge of equipping the lobby with live dealer games, punters can be sure that ultimate quality is featured. To make sure international clientele is covered, there are a couple of language-dedicated variants.
Are you a fan of video poker? If the answer is positive, you’ll be glad to hear that the operator features all the timeless classics. 4 of a Kind Bonus Poker, Joker Poker, Deuces Wild, and many more.
If scratch cards are what you like the best, you can try luck with Cherry Blast Scratch, Blood Queen Scratch, Express 299, Happy Scratch, and many others.
Furthermore, there are a couple of Instant Virtual Sports, such as Greyhounds, Racing, Trotting, Speedway, Europe League.
Wanting to provide clients “rapid-fire, safe and easy” transactions, the operator equipped the lobby with a variety of options for payment transactions.
As for the currencies, EUR is the main, but other assets may be available, depending on one’s location. The options include USD, CAD, NOK, PLN, NZD, JPY, as well as INR.
According to the terms, deposits are processed instantly, without confirmation. The minimum amount to top up the account is EUR 20, but if you want to trigger a bonus, then the required sum is bigger, amounting to EUR 30. Min sum to withdraw is EUR 40, while the max sum per transaction varies from one method to another. As announced, one can withdraw 5,000 €/$ per week and 15,000 €/$ per month. VIP clientele is entitled to better limits.
If a punter scores more than €15,000, the venue has the right to divide the payout into monthly increments of €15,000 until the full amount is paid out. However, progressive jackpots are cashed out in full.
Do note that when cumulative withdrawals reach € 2,000 the player verification procedure will be performed. Speaking of validation, the hub can make a phone call as a part of the KYC procedure, if they deem it necessary. Plus, they may require video verification where the player shows his/her documents.
Some withdrawals are processed immediately, for example, credit cards and e-wallets, while the others, like bank transfers, take up to 7 business days. Moreover, if a player requests a cashout, the sum of bets made since the last deposit needs to be at least three times the size of that deposit. In case the amount is below that, the operator shall charge a fee at its discretion.
Having in mind how gigantic their directory of games is, it’s no surprise that it takes a bit (a couple of seconds extra than usual) to load the lobby. Other than that, we have no major complaints regarding their mobile platform.
Just like any other modern online casino, it is arranged intuitively, allowing visitors to find the desired game or promotion quickly. Optimized for diverse types of mobile gadgets, it is functional on any sort of Apple or Android smartphones and tablets.
In case any question pops into your mind, you can reach out to the support department and have it solved. There are two ways to get in touch with the team, via e-mail and live chat. On top of that, multiple languages are available- German, Finish, Norwegian, and of course- English.
What we can tell from our personal experience is that efficiency is not among their virtues. We tried to get in touch with them and get some additional info on the Loyalty scheme, and even though we were “number one in the queue”, with a wait time of “approximately 1 minute”, we waited much longer than that. After twenty minutes we gave up, and our question remained unanswered.
That’s a huge minus for the team!
On the other hand, they do pay special attention to responsibility and offer players a solid assortment of helpful tools to manage their behavior better. For example, one can set deposit, loss, or wager limits on a daily, weekly, or monthly basis. Also, self-exclusion is available, for up to one year, or cool off up to six months.
There are also links to some organizations in charge of assisting those who are experiencing gambling-related harms, as well as those which ensure the protection of minors- Cyberpatrol, Gamblock, and more.
Claiming that the sky is no longer a limit, this betting facility has a simple mission- to gain the reputation of the best casino in the universe. Perhaps even beyond that.
Do they stand the chance to do so?
What we can say for sure is that they have excellent foundations to fulfill it. The selection of games and promotions has absolutely no flaws, while some imperfections do exist in other fields. More info on the VIP scheme, more responsive customer support, and a bit better monthly limits for withdrawals are some of the points to be improved.
After all, fun mode is at your disposal, so take time to explore Casino Universe yourself, and see how you like it. Have fun and gamble responsibly!
500 Free Spins